Improve Your Phone Conferencing Skills

All you entrepreneurs, business leaders and executives out there, this one’s for you. You think being good on the phone would be easy. But for many people, it isn’t. In fact, some people have a harder time communicating on the phone than they do with in-person public speaking. So if you ever find yourself being interviewed on the phone for a job, or a media article, here are three ways to step up your performance.

One: Research the person interviewing you. Start the conversation by telling the person you love an article they wrote or a decision their company made. People love to hear compliments, and that immediately gets the call off on the right foot. It also shows that you’ve done some research and are invested in the conversation.

Two: stand up and walk around as you talk. This gives you more energy than sitting and usually helps you think better. It’s a universal tool that helps with all types of communication. Most people are at their sharpest when they are moving around the room.

And three: have an ally in the room with you. Rather than talk into the phone as you answer questions, talk to your friend, colleague or P.R. rep. Playing off another person helps you stay engaged. And a simple smile from them, or nod of encouragement, can really help your confidence.

Of course the best part about conducting business over the phone is that the person on the other end can’t see what you’re doing. So do whatever you need to, to ensure your best performance! It’s all about the result.

If you have questions or comments, or would like to set up a coaching session, just contact me.

Have a great day,

Dave